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Advanced Seo Tips With Conductor Digital Marketing Software
John McDougall: Hi, I’m John McDougall, and welcome to “The Authority Marketing Roadmap.” Today, my guest is Charity Stebbins, senior content strategist at Conductor. Conductor’s Searchlight product helps customers manage their Web presence to achieve higher traffic, conversions, and revenue results.
Today, we’re talking about advanced SEO tips with Conductor Digital Marketing Software. Welcome, Charity.
Charity Stebbins: Thank you for having me, John.
SEO vs. Other Tactics
John: Absolutely. How important is SEO, compared to other tactics?
Charity: As you know, one of the reasons that we’ve started talking today is that you wrote a fantastic article, comparing search and social…
John: Thank you.
Charity: …which you should link to and have people check out. I thought you brought up some great points. One of them is just the sheer volume of traffic that comes from search. Most companies we see ‑‑ and you do a great breakdown there, with some specific examples ‑‑ but most companies have over half of their traffic come from organic search, which is just a gigantic amount of views.
Also, the lead quality that comes from that traffic is typically very high. We did a study of demand-gen marketers, or rather a survey. We asked them to compare organic and paid lead quality, and every one of them said that for the four categories we asked about ‑‑ which was volume, quality, consistency, and conversion rates ‑‑ they ranked organic higher by at least 10 percent, sometimes 15.
Really, that lead quality is very high. It drives a lot of traffic, and it drives a lot of qualified traffic. Then, I would just say, overall, SEO is very much growth‑oriented. If you turn off, say, your paid ad, you’re going to immediately stop receiving that traffic. If you stop tweeting or sending your email newsletter, that traffic will dissipate and drop off very quickly, too.
SEO is a long‑term and constant source of qualified traffic. I’ve heard it described as, say, the difference between day trading and a mutual fund. That mutual fund is like SEO, where once you invest in it, even if you sit back and turn your attention to something else, you’re still going to be reaping the rewards down the line.
The Buyer’s Journey and SEO
John: That’s a great analogy, definitely, for our financial services marketing clients as well, and listeners. What about the buyer’s journey? Google talks a lot about that. Can you explain a little bit, from your perspective, what that is and how it could help with advanced SEO?
Charity: I love this question. I love talking about the buyer’s journey. One of the reasons is we see such tremendous success with the clients that are paying attention to this. For example, your Brooks Brothers, your REI, your New York Life, and all. I will get into what I’m talking about, but essentially, everyone knows that your customers are not always ready to buy.
Sometimes, they are researching your products. Sometimes, they don’t even know that your products exist, and they just want to be educated about a need. One example that I’ve heard that I think is really useful is there’s a product ‑‑ I don’t know if you like to grill, John ‑‑ but it’s the…
John: Yeah.
Charity: …remote meat thermometer. Have you heard of that product?
John: I haven’t. I haven’t, but I’m a big fan of grilling. John Maher running the podcasting has been doing some of that experimentation with smoking and stuff like that.
Charity: I can’t wait for summer and steaks. You’re a perfect example of why early stage content is great. When you go to Google, and you’re thinking about smoking and cooking the perfect whatever, you’re going to put in that query. You’re going to say, “How to cook the perfect steak,” to get that information.
You have no idea that a retailer sells a product called a programmable remote meat thermometer, where you basically put in the information, and you can walk around with this in your pocket, and it’s going to buzz you when the temperature is just right.
John: The Internet of Things on a steak thermometer.
Charity: That’s out there. It would be really useful for someone like you, but this retailer needs to write content just about how to cook the perfect steak, instead of writing content about what a programmable meat thermometer is. They really need to address your early stage needs and begin to educate you that there is that solution and that product down the line.
That’s where the bulk of your customers probably don’t even know that you exist or that your product even exists. Early stage content is teaching your customers before they’re purchase‑ready, much before that stage. I’ll also add that it’s really great brand awareness. You create a lot of trust between customers and your brand if you’re the one educating them and teaching them.
One example that we love to talk about is how REI really educates its customers by writing articles like, “What Is Stand‑Up Paddleboarding?” I wrote an article about a year ago about how they actually outrank Wikipedia for “What is stand‑up paddleboarding?” because they wrote this fantastic piece of content that educates their customers on this topic.
They’re obviously selling those products, too. It’s a lot easier to get customers to start thinking about your products and to go deeper into your website if you can capture that early stage content.
John: Those were a couple of really good examples. There are multiple layers to the buyer’s journey, and the big one is, again, that early stage of the funnel. Certain keywords are going to match that, right?
Charity: Absolutely.
Multimedia Content & SEO
John: You can’t just go for, to use a law firm example, “mesothelioma attorney” is really at that bottom of the funnel and the later stage. If you’re only coming up for that, you have a problem. Does having multimedia content, like YouTube videos and podcasts, help significantly with SEO and search engine optimization?
Charity: I think to answer that question, we should really zoom back on what Google’s business model is and what it is they’re really after. Their business model is basically that they want to answer every single question every single person could possibly ask a search engine. This is a vast, vast amount of demand that Google has.
There are all kinds of different people. John, maybe you prefer to read, or maybe you prefer to watch video. Of course, there are actually people who need video or need audio, in order to get information. It’s definitely Google’s priority to be looking for great content in all sorts of different kinds of mediums to serve up to its audience who needs all kinds of different things.
A wide variety of content, podcasts, videos, infographics, whatever your teams can come up with, all of those things really help because Google wants to serve up those high quality and diverse results. To zoom in on YouTube, specifically, we can talk about how YouTube is actually owned by Google, so of course, that’s going to be a good thing for you, if you’re paying attention to YouTube.
It’s the second largest search engine in the world. I read a study recently by Cisco that mentioned that by 2018, they predict 79 percent of all traffic will be video traffic, which is…
John: That’s stunning.
Charity: It’s a stunning number. We can stand behind that number or something similar. Video traffic is huge. People love and demand videos to educate themselves or to be entertained. The final thing I’ll say about YouTube, which is a note for the nerdy SEOs out there, like myself, is that YouTube and other channels help us patch together a better understanding of our consumers.
For example, many of you will be familiar with the “not provided” event a few years ago, where Google stopped giving us most of our organic keyword data. YouTube actually gives you referral keywords in their analytics. We see a lot of our sophisticated customers using keyword data from YouTube in order to round out their organic strategy.
John: That’s fascinating. I wasn’t aware of that, exactly. By what year is 79 percent of traffic coming from video? What was the stat?
Charity: Cisco predicts 2018.
John: That’s right around the corner. That’s pretty stunning. To be 80 percent of Web traffic. If that’s true, then you really need to get on your YouTube strategy. We’ve been pushing — I should say nurturing — our clients into that, almost requiring it in some cases, with our SEO programs.
If YouTube is the second largest search engine in the world, how can you possibly not have some level of SEO strategy? But with that stat, it takes it to a whole other level. Adding the ability to get the not‑provided keywords, it really pretty much sets the nail in the coffin, I think.
Charity: To clarify, too, the YouTube does have a different search algorithm than organic search, but everything is driven by that same impulse, where Google is trying to satisfy its customers, and it is looking for the highest quality content. Creating content that your users love on whatever channel is going to be a great thing, but if you’re not creating video content, you will swiftly be left behind.
How can Conductor help you build topical authority?
John: How can Conductor help you build topical authority and be seen by Google as a thought leader in a certain niche?
Charity: I love this question because I think that’s what SEO is. SEO is all about strategic repetition. One thing people don’t necessarily understand is that Google does not put you on page one because you’ve created one great piece of content. It’s recognizing a sphere of authority. It is seeing that you submit a lot of pieces around this particular topic.
That’s where good SEO comes from. How Conductor specifically works with that, and there’s so many little examples that I’ll just talk from an abstract point of view, on a very high level.
You can spot and scale opportunities. You can find what content is under‑performing, what’s not being seen, and Searchlight will provide recommendations to fix that. You can also develop a broader authority by having content coverage for personas over the buyer’s journey.
I’ll mention this a little bit more later if it comes up, but basically, we have a functionality called content mapping that allows you to put in your personas and different buyer’s journey stages with segments, with our content segment capabilities, and look and see where you maybe don’t have coverage for those areas.
Maybe you’re not doing a very good job of early stage content for your “dads who love to grill” category, for example. It’s about that whole big picture. Technical little things, but then also content coverage for your whole organic strategy.
John: And you have a nice way to look at the competitors in a chart to, kind of, look at your content gaps versus them?
Charity: Absolutely. For competitive analysis, you can look at your search market share. One thing that a lot of people don’t realize, particularly when they’re starting out in SEO or maybe they get a little lazy about checking up on, is that your online competitors are always shifting. They’re also very, very different than your brick‑and‑mortar competitors.
You’re probably competing with your Wikipedias or your eBays. Maybe you’re even competing with an affiliate program. Maybe you’re even competing with yourself. You have a couple mediocre pieces of content, rather than one great piece of content that could be attracting more clicks.
It’s a really big picture, that competitive piece, and something that I think companies need to be very much aware of and constantly checking in on.
Where is SEO headed with semantic search?
John: Absolutely. Why are the old‑school, basic SEO tactics not enough anymore? Where is SEO headed with semantic search?
Charity: There’s a lot to unpack there. Just to clarify, there are a lot of old‑school SEO tactics that are still very effective. For example, you will never want to stop tediously updating your metadata. That’s a part of SEO. Your SEO has got to love that part of optimization and paying attention to metadata and canonical tags and stuff like that. That’s still very important.
You’ll always need to optimize your content, both for your human user and your autonomous user, your Google bot. However, what is not working anymore are definitely your black hat tactics of keyword stuffing and micro sites and all that. Google is just too smart to put up with stuff like that.
Then, overall, there’s a mindset that’s very out of date, that’s still actually very prevalent. That mindset is putting algorithms over audiences. Instead of focusing on what your audience really wants, you get very caught up on the next algorithm shift. Those are always going to be happening. I’m not saying you ignore one, but the best mindset is to have audiences over algorithms. That idea was brought up by Wil Reynolds. He’s a great search guru.
He probably would hate that I used the term “guru.” It’s a little overused.
John: That’s all right.
Charity: He mentioned in a recent interview that a few years ago, maybe 2 percent of SEOs were really focused on their audiences over algorithms, but now, he said probably only 10 percent are doing a really good job of that. We have a very long way to go, as an industry.
John: Absolutely, but Google is really looking at who the authorities are, who the thought leaders are, and semantic search helps with that, I think. Looking at topical authority and are you really covering topics completely and giving them a better…making their job easier, to see the relationships between the various keywords you’re trying to cover.
Charity: Specifically with semantic search, I think that the future of semantic search is personalization. Everyone who is in the SEO industry is hearing tons about local and mobile right now. Those are all aspects of personalization. I heard a prediction from Kara Alcamo. She is the director of search marketing at R2I. That’s one of our agency clients.
I really respect her thought leadership on semantic search. She said that it’s not a far stretch to think that Google probably has different profiles to test what content is delivered by a site by personas or profiles, and that they are probably testing these different persona or profile‑based SERPs, and that we’re going to be seeing more and more of that in the future.
I think that that’s interesting prediction that I can get behind.
John: The bottom line is things are changing all the time. Having good tools like Conductor can help you stay ahead.
Charity: Absolutely.
John: Thanks for speaking to us today, Charity. Tell us how people can get in touch with you.
Charity: You can visit our website. We’re conductor.com. We’re @conductor on Twitter. Feel free to email me, as well, personally. I’ll happy to put you in touch with whoever you need to talk to. I am cstebbins [at] conductor.com.
John: You have some kind of a demo that you do?
Charity: You can go to our site and fill out a form, and we will get a demo set up for you.
John: Sounds good. Check out workingdemosite.com/authority for more interviews and information on Authority Marketing. I’m John McDougall. See you next time on the Authority Marketing Roadmap.
Charity: Thanks for having me.
John: Absolutely.
Keyword Research Using Long Tail Pro
John McDougall: Hi, I’m John McDougall. Welcome to the “Authority Marketing Roadmap.” Today, my guest is Jake Cain of Long Tail Pro, a keyword research tool that helps you find profitable keywords faster. Today, we’re talking about keyword research using Long Tail Pro to build authority. Welcome, Jake.
Jake Cain: Thanks, John. Thanks for having me here. Hi, everybody.
John McDougall: Absolutely. What is a long‑tail keyword?
Jake Cain: Good question. Starting out at the base level when we talk about keywords in general, we’re just talking about searches into a search engine like Google. When we talk about a long‑tail keyword, these are generally things that are more specific searches. Not necessarily a really long phrase, but — we’ll get into an example in just a moment — but basically, it’s just talking about the searcher intent.
When we talk about a long‑tail keyword, these are usually places where small businesses can compete. One example might be if you are in the nutrition space, you might be thinking about what kind of keywords am I trying to rank for here from my blog or business, something like that. A lot of times, unfortunately, people dive in, and they want to look at the keywords that get searched most often.
You think that’s where I should start, maybe something like healthy eating or dieting. What you find is those keywords, yes, they get searched a ton of times, but the competition is super, super high. Something like the nutrition space, looking for a long‑tail keyword might be something like a clean‑eating grocery list. That’s still something — I did a — this is top of mind because I did a post about this recently going through this exercise.
Just to give you that example, that’s still something that gets searched about 5,000 times a month in the US. It’s much more specific. It’s something you can still come in to sort of the small guy, and have a lot better opportunity for ranking for that type of a long‑tail keyword.
It’s pretty cool when you look into it because long‑tail keywords, folks at Google have even said that about 15 percent of searches on a given day are searches that are totally unique. In other words, they’ve never been searched before. When you look into it, the majority of searches that are done nationwide and worldwide are some form of long‑tail keywords, these are more specific phrases.
That’s what we talk a lot about, honing in on those keywords, where you can compete and really know the searcher intent and address those specifically. When you put a focus there and have a collection of long‑tail keywords, you can really have a lot of great success.
John McDougall: Absolutely. How does ranking for long‑tail keywords help to build your online authority, and what Google calls at times, “topical authority”?
Jake Cain: It’s a good question. I would say alone, it probably doesn’t do a whole lot for you. Just ranking for a long‑tail keyword doesn’t necessarily make you an authority. What it does do is it gives you the opportunity to become one. When I think about that question, if I’m going to be an authority — I’ll just continue with the nutrition space as an example. If I want to be an authority there, it’s tough to do that.
If nobody’s ever heard of me, nobody’s been to my site, and nobody reads my content, or watches my videos, how am I going to be an authority? What ranking for long‑tail keywords does, is it gives you an opportunity to become an authority.
Now, I’ve got some things, where I’m ranking high on Google. I’m getting some organic traffic. It’s something I can do on a very low budget starting out.
Now, I’ve got people coming to my site. Now, I have the opportunity to prove that I do know my stuff. I am an authority. When you get into conversion optimization — and some of the stuff that you talk about, John, and do — I can turn that reader into a subscriber, and maybe ultimately into a customer. That’s where authority comes in. If that person’s never on my site, I never get to that point.
So, long‑tail keywords are not a solution to being an authority, but it certainly is a channel that can help you get to that point.
John McDougall: Yeah, absolutely. To us, it’s a lot about thought leadership. To be an authority, you want to be seen as a thought leader, and what’s the best way to do that? In our opinion, content is at the heart of it, experts. People know that the top experts are the ones that have books and blogs, and social media followers and public speaking.
You have to be there in the mix, when people are searching at whatever stage of the buyer’s journey from the research keywords to the comparison keywords, down to the bottom of the funnel, where they buy a juicer or golf clubs now. Those long‑tail keywords help you be in that mix.
Are long‑tail keywords often more at the earlier stage of the funnel or all throughout the funnel?
Jake Cain: As a rule, they tend to be later stage in the funnel because you know a lot more about that person’s intent, and what they’re looking for. They’ve done some research already a lot of times. Sometimes, they’re comparing two models. If we’re talking about physical products, brand A versus brand B, it’s an indication that they’re close to making a buying decision.
I already know about the best refrigerators. Now, I’ve narrowed it down to two. I’m looking for information on “Should I buy Frigidaire or Samsung.” That person is thinking about making a purchase. As you look at a lot of long‑tail keywords and start to accumulate this example, you’ll see a similar trend. They’re looking for the best of this type of product. They’re looking for this type of advice.
Typically, it is somebody that is more targeted, somebody that’s thinking about buying. Going back to your point, if I can, for a minute on authority and long‑tail keywords, an example about this that I love…I don’t know if you’re familiar with Marcus Sheridan.
John McDougall: Yeah, the Sales Lion. He’s great. I’ve seen him speak at HubSpot Conferences, started off with the pool company, and did amazing stuff with blogging and inbound.
Jake Cain: It’s the perfect story for this. Anytime that you’d be asking me these types of questions, and I have just business owner friends, I’ll send them one of Marcus’ YouTube videos because it makes so much sense. If you haven’t seen him speak, I would certainly recommend that. He did this exact thing with his little pool company that was struggling to survive.
As the story goes, they basically started writing blog posts for the questions they were getting. That’s how they started. They didn’t really go to a tool to do keyword research at least initially. They just start saying, “What questions are we getting? Let’s just address those on the blog and build this momentum.” Ultimately, the result was they started getting more and more traffic, they started getting more and more sales from people that were coming to their site, even just looking for problems about their types of pools.
They just addressed all of these questions that folks would have. The interesting thing is taking that approach and addressing these really specific things. I don’t think you would have thought about it this way from the get‑go, but ultimately Marcus and his company became an authority in the types of pools that they sold. That legacy is there today.
This little pool company in the middle of nowhere is still up there, when you search for a lot of these questions about pools. Ultimately, they became an authority in their brand by being honest and by talking about the things that their customers wanted to know.
They took the time to actually address it and showed, “We know our stuff. We know what we’re talking about.” Long‑tail keywords let you do the same thing in your space ‑‑ let you show your stuff. Those people are going to find you. That ultimately does make you an authority, which is a pretty cool thing.
John McDougall: How does your tool help generate keyword ideas for blog posts? Say I’m Marcus Sheridan and I have a pool company, or say I’m a lawyer and trying to get ranked for “tax attorney Los Angeles” type of thing. How is your tool different from Google keyword planner? What makes it get at those longer tail keywords better?
Jake Cain: A couple of different things there. One is the data that long‑tail pro gets, as far as the search volume and those sorts of things, does come from Google. So we pull in data from Google to give you that information. But as far as…you start out at a high level with what we call seed keywords, these are like idea generators of the kinds of things that I’m interested in or that I want to write about.
You click a button, and it will generate hundreds or even thousands of keyword ideas for you that ultimately can become blog topics. Getting into the side of what’s different than the keyword planner to the next step besides just the idea generation is analyzing those keywords to find out, “Is it worth my time to even target this? Is it something that’s so competitive?
If I’m a small fish, can I even get there now?” Maybe down the road, but we recommend to people that you start out with lower competition keywords that you have a realistic chance. That if I spend the time producing great content that’s focused on this very topic or this keyword, I have a chance to rank. That’s where we tell people to start and build your way up to some of the more competitive things.
On our tool, you can do that, but like in the other tool, it’s not magic, where you just come in and say, “I’m a lawyer. Give me all the best keywords.” Really, you have to do some research ahead of time. I can give a couple of examples of how you might do that. What you put into it is going to really help the kinds of keywords you’re going to get back from it. It’s going to generate better keywords when you start out with better seed keywords.
John McDougall: Can you actually explain seed keywords? Why don’t you give me a definition, if you will, first?
Jake Cain: Yeah. When you start out in Long Tail Pro, you start a campaign. It’s the first step. You’re going to put in maybe 5 to 10 what we call seed keywords. These would just be ideas.
John McDougall: Like what?
Jake Cain: If I were a pool company, my seed keywords might be ceramic pools, concrete pools, pool problems, pool liners, just topical things in your niche.
John McDougall: Pretty high level, a couple of words?
Jake Cain: Exactly, yeah. High level word or two that give a direction for our product, to know what types of keywords to pull. You’re saying, “These are my categories. This is my niche.” You’re giving these high level keywords to start with.
John McDougall: Basically, head keywords?
Jake Cain: Exactly, yeah. That’s where I was headed with that is…you can start out there, and that’s great. The other thing is you can get in to some more…I guess…less head keywords, more specific things to start out with and generate even more great ideas.
Just to give an example, going back to the nutrition space, one way that you can do that is, first of all, like Marcus talks about, writing down stuff that you hear from customers, common buzz words and things you hear that your customers asking and talking about. These can make great seed key words.
Another place to get ideas, you go out online, just look at forums in your topic. It’s old school, but it’s a great place again to see what your potential customers and people are talking about, and you’re looking for some trends there. What are some of the words that keep popping up, and these phrases. This could be a seed keyword for me to start, and then generate a lot of related keywords to that.
Another place is just to go to Amazon. Look at the products that they’re selling in your category, or even go to the Kindle Store and find out the books that they’re selling in your niche.
Look for some of the keywords, some of the occurring themes you see in a lot of those titles, and then plug those into Long Tail Pro. I did that for the nutrition space recently. I came back with things like clean‑eating, keto diet.
Plugging those things and using my seed keywords to start with, I got a lot of really great keywords, like the one I mentioned earlier.
John McDougall: What was the one earlier? Remind me.
Jake Cain: It was clean‑eating grocery list.
John McDougall: OK. So, you had to come up with clean‑eating first of all. It’s not just nutrition or health food. You can’t just pick those. You could, but just picking those super high level terms doesn’t give you enough necessarily. Is that what you’re saying?
Jake Cain: Yeah, exactly. If I went and just said healthy eating, dieting and started out with those as seed keywords, honestly, I would have probably never gotten to clean‑eating grocery list. You can do the research ahead of time or just knowing your market ahead of time sort of put you a leg up, just at the very first point of “ere’s where I want to go with it”, and then let the tool generate keywords around that.
It’s not a magic button. If you do the research ahead of time, you can really generate a lot of great related keywords to whatever you want to start with.
John McDougall: Basically your tool, you need to download it and install it?
Jake Cain: Uh‑hmm.
John McDougall: It’s step one. The next step is put in the search box these…you can start with head terms or preferably drilling down a bit as you just said?
Jake Cain: Yeah, exactly. After you install it, the first thing I’m going to ask you to do is create a campaign. That’s basically just a way to categorize your searches. You can call that whatever you want. You’re right, you can start with the more general head terms, and see what you get. Certainly, that’s not a bad thing. The beautiful thing is you can do it as many times as you want.
If I pop in five things, and I find it’s a little too general, out of the hundreds of keywords that it gets back to me, I didn’t find the whole lot of things I liked. I can go back, erase those, start over again, and do some things that are more specific. There’s no limit there.
In the tool, that’s what you would do is keep putting in the seed keywords, generating more and more. What’s going to happen from there is you’ve got these lists. It’s giving you the search volume and that cost per click number that comes from Google and all that. You can sort it and filter out. “I don’t want to see anything that’s less than a thousand searches a month.” You’ve got some filtering tools there. If I see something that looks interesting, catches my eye, and I think, “I wonder what the competition’s like”, I can just click on that.
We’ve also got a calculation tool in the product in what we call the platinum version of the product, where you can just click a button, and it will give you a number on a scale of one to 100, to tell you — 100 being very difficult and one being super easy — how hard it would be to crack the top 10 for that keyword. That’s a big part of it is the competitive analysis.
If I click on that, I can take a deeper dive. If I click on, let’s just say clean‑eating grocery list, I go in. I’m going to see the top 10 results. You’ll see some data that’s pulled in from us and some different sources where you’re seeing the domain authority of the people that are in the top 10, the page authority, number of links, how old our site is, how well they’re focused on the keyword in their page title.
That puts everything that you would need to see right there in front of you. You can give yourself a realistic answer to “I really have a shot at getting in the top 10 for this keyword?” If not, like I said, maybe it makes more sense to start elsewhere. Start with something that you’ve got a better chance of competing in. At least you know what you’re up against.
That’s what the product does for you. It makes that process simple. It puts all the pieces you need in the one spot, but then also saves you a lot of time. I can see the words. I can analyze the words, and I can make a decision very, very quickly as supposed to going a bunch of different places to find all of these.
John McDougall: That sounds like a great way to do it. When you say filter out under a thousand, what’s your rationale there? Sometimes, even say a hundred, hundred‑and‑fifty searches a month can be nice to have a blog post around it, a pretty low search volume term. You know you’re going to do pretty well on it. What’s your rule of thumb?
Jake Cain: That’s a great point. That number is very arbitrary. You’re exactly right. Sometimes, it makes sense to target keywords that maybe are even searched 10 to 20 times a month. If it’s something very specific, it’s right down your alley, and it means enough to your business or your product that if you’re in that top five spot there that it’s worth it. Go for it.
I would say, in general, when I say that number is — if you already got a business and you know the direction that you’re headed, great. If you’re somebody that’s trying to validate a niche that — I’m not exactly sure where I’m going yet with my business, building a brand or just building a site — that’s where you might want to look for some higher search volumes, just to make sure that there’s enough people that are searching for whatever is the topic that you’re going after.
So that’s more of an initial step. Once you’re into it, and I know I’m a pool company, I’m whatever, then the search volumes can definitely be much lower. It’s totally up to you. It’s a matter of, “Is this a valuable enough term to me, where if the people that saw this — am I selling a product that’s going to get a lot of opt-ins from this? Is it worth spending the time making the ultimate guide to whatever, when it gets searched 20 times a month?” If the answer is yes, absolutely, you should go for it.
John McDougall: Ultimately, I believe that if you want to rank for something, like pool companies, tax attorney or online banks, different things that are heavy duty, you really need to cover those topics that are under that umbrella ‑‑ all those little long‑tail things and variety of topics that relate to the main topic, the parent topic. If you’re not covering that parent topic really well with all those long‑tail blog posts, FAQ pages, resource pages, how are you ever going to rank for those head terms?
The days of just slapping in the head term into a single product or service page and ranking for that went out in the ’90s easily, maybe ‘95‑ish. Way back then, we could just come to a client site and put in title and meta tags and a little bit of light optimization on the pages and a bang — pretty much everything would get a bump pretty well. Those days are gone.
Google really is looking at who is really covering topics completely, who the authors are, are they experts, I think, a tool like yours can really help for sure.
Jake Cain: Yeah, I totally agree.
John McDougall: Good, great talking to you. I hope everyone enjoyed this chat with Jake Cain of Long Tail Pro. Again, check out workingdemosite.com/authority for the Authority Marketing Roadmap series, and talk to you next time. Thanks, Jake.
Jake Cain: Thank you.
Why Choosing a Niche is One of the Best Sales Tactics
John McDougall: Hi, I’m John McDougall. Welcome to Authority Marketing Roadmap. Today my guest is Michael Gass, Founder of Fuel Lines Business Development. Today, we’re talking about why choosing a niche is one of the best sales tactics. Welcome, Michael.
Michael Gass: Hey, John. Good to be with you.
Picking a Niche for New Business Development
John: Absolutely. Why is it important to pick a niche for new business development?
Michael: Well, I work primarily with advertising, digital media, PR agencies. There’s a tendency for them to look and sound the same. There’s not really a strong point of differentiation. There’s no real appeal beyond, maybe, your personal network. There’s no positioning of expertise.
They are in this “sea of sameness” and it’s much, much more difficult to develop new business opportunities. To me, positioning is the foundation for new business. That’s why so many of these type of agencies and a lot of professional service firms struggle, and why new business is so difficult.
John: That would be true whether you’re an ad agency, a PR firm, or really pretty much any company. Definitely professional services.
Michael: Digital agencies were in the driver’s seat during the recession, and they didn’t have to work that hard. They didn’t suffer as much as a lot of traditional agencies. But, now, they’re finding themselves in the mix with a much larger group of agencies with that particular discipline.
The discipline’s no longer a differentiation, and they’re struggling. They’re having to reposition themselves for new business.
John: Interesting. You’re seeing some of the traditional agencies doing more digital, so the digital shops are somewhat less a differentiator, because the traditional ones are either claiming or are starting to do digital.
Michael: Right.
How does having a niche blog help get business?
John: Interesting. That changes the level of positioning for sure. How does having a niche blog help to get new business?
Michael: Well, I came at this bass‑ackwards. I’ve been working with agencies, doing my consultancy, since 2007. Positioning was always a problem. I was trying to find some solution, some answer to this. Most agencies I found were in this perpetual state of rebranding and redesigning their website, or both. They could never quite get where they needed to be.
We started creating a niche blog that lived off‑site. Looking back on it, it allowed me to get their focus much tighter to a very specific target and to really create a much, much stronger point of differentiation, because it eliminated the fear factor. If it had been incorporated into the website, I wouldn’t have been able to have that success with most.
This way that it lived off‑site, and I always used this analogy, that we were going to “fish for a specific fish with a particular bait, and we’re going to get the bait away from the boat so we don’t scare off the fish.” Social media’s all about people connecting with people.
When agencies got involved in social media, then they tended to lead too much with the brick and mortar. They forgot that this is a very personal communication channel.
By allowing a strong face for that niche blog, whether that’s the agency owner or owners, or some other person within the company that had a strong vested interest, it was much easier to build that personality, and have success, because people want to work with other people that they know, trust, and like. This provided us a way to do that.
John: Ultimately, it’s about thought leadership as a sales tactic. Positioning yourself as an authority, and a thought leader, is key, right?
Michael: To me, that’s the primary point of differentiation, is expertise. That’s what perspective clients are looking for. They’re looking for a strong expertise within their particular vertical. This allows us to gain that positioning much, much quicker than any other process that I know.
John: Well, that ties right in with workingdemosite.com/authority, of course. That’s our primary focus now — is helping people understand that thought leadership can not only help, as you’re laying out here, with your positioning to help you get more business, but there’s such a direct, awesome tie to Google, where Google is looking for topical authorities.
If you have a blog, whether it’s on your main site or an additional separate site, you can then be a topical authority. Google is going to love you a lot more, if you’re really leading with good content.
Michael: Most definitely. It’s all about the content. It doesn’t matter how you define the experts, there’s one commonality. All experts write. That’s very conducive to content marketing, and the emphasis now on inbound marketing, of this paradigm shift where the battle for new business is primarily online.
It allows us all to become publishers. If you have a much narrower niche, a particular focus, and then you’re writing to their challenges, providing content that’s of value that is helpful, it allows you to gain that positioning of expertise relatively quick.
I started my Fuel Lines blog back in 2007. It’s been the hub of my social media strategy. When I started my consultancy, I had only worked in two markets my entire advertising career. It’s like, “How am I going to build awareness for my services having only worked in those two markets?”
I started writing for Fuel Lines, fuelingnewbusiness.com, and providing helpful content, all about business development, primarily for advertising agencies. It continued to grow to the point that it was rated among the top 150 English speaking blogs in the world on marketing.
My fourth client is on the West Coast in Costa Mesa, California. Here I am in a suburb outside of Birmingham, Alabama called Alabaster. In four months time, I have created a new business opportunity all the way on the West Coast. That’s the way it’s worked for me.
I’ve actually been able to build an international business. It’s all fueled by content and establishing that positioning of authority, positioning of expertise, people wanting to work with people they know, trust, and like. It accelerates those new business opportunities like nothing I’ve ever seen.
Future of Niche Marketing
John: Do you see it shifting now that there’s content overload, if you will? People are all jumping in and doing this. Have you seen it slow down at all? Do you see a rosy future for it?
Michael: I think when everybody has jumped in now on the content marketing wagon, many of those still have no focus, no target audience. It’s a lot of more generalized information that’s being propagated, very lightweight. But when you have a very strong target, it’s clear enough that you could go to a list broker, and provide the parameters for them to create you a list. It’s that identifiable.
Then you’re running content very, very specific to them. When you have a niche blog that is so themed and focused around that audience, that content still is really preferred and you’re producing a lot of original content. You’re doing it to that very specific target group. It’s still, I think, the best method for gaining this positioning and to gain it quickly.
John: Really, the positioning as a niche expert, as we’re talking about today, is potentially more important than ever as content marketing has exploded. Everybody’s doing it. The best way to survive is to drill down even deeper into niches.
Michael: Yes, that’s true.
John: Great. Well, fantastic talking to you today. What’s your website again, Michael?
Michael: fuelingnewbusiness.com.
John: Great. Again, this has been John McDougall with Authority Marketing Roadmap. We were talking with Michael Gass, the Founder of Fuel Lines Business Development. See you next time on Authority Marketing Roadmap.
5 essential books on thought leadership marketing
Shortly after buying workingdemosite.com/authority, I bought up as many additional books as I could find on thought leadership marketing and I am always looking for more. I haven’t read them all cover to cover yet, but what strikes me about most of these is that the various systems for positioning and promoting yourself through personal and corporate “expert” branding have a very consistent set of principles.
All of these books talk about picking a niche, developing content and getting out there on the public stage through writing a book, public speaking and being regularly featured in the media. Most if not all of them talk about Internet marketing, blogging and social media to some degree and the level of emphasis does vary.
The good news is that positioning yourself as an expert and undertaking thought leadership marketing is not rocket science, but you do have to be committed and learn about the core principles that can fill you with a pipeline of leads and sales beyond your wildest dreams – potentially and eventually making you a million-dollar-a-year expert.
In this first post of the series, I am listing five essential books on thought leadership and also a bit on personal branding. The next series will dig even deeper into a half a dozen more books specifically on becoming an expert and an authority.
I will be reviewing some of these books on thought leadership individually over time and interviewing as many of the authors as I can, so I won’t go into too much detail here but I hope you enjoy this reading list.
Ready to Be a Thought Leader?
How to Increase Your Influence, Impact, and Success
By Denise Brosseau (Author), Guy Kawasaki (Foreword) | January 7, 2014
A great introduction to the idea of being a thought leader that includes a highly detailed system with step-by-step instructions. An impressive forward by Guy Kawasaki shows that Brosseau takes her own medicine.
Online Marketing for Professional Services
Your future lies online
By Lee W. Frederiksen (Author), Sean T. McVey (Author), Sylvia S. Montgomery (Author) | June 5, 2012
I can hardly express how excited I was to find Lee Frederiksen and Hinge Marketing because they have outlined with highly detailed supporting data, from extensive surveys and interviews, how positioning yourself as a thought leader can significantly increase your professional services business. This book is full of fun photos and data-driven graphics. It is also written in a way that is very accessible.
Thought Leaders
How to Capture, Package and Deliver your Ideas for Greater Commercial Success
By Matt Church (Author), Scott Stein (Author), Michael Henderson (Author) | First printed 2011, reprinted 2013
This book talks about building a six-figure income by becoming a thought leader in your industry and illustrates nine core skills of making that happen. It also includes a DVD and access to lots of online video. Seth Godin gives it high praise which was enough to get me to click buy now.
Book Yourself Solid
The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling Paperback
By Michael Port (Author) | November 23, 2010
I have to admit that I paid Michael Port $1,000 for a one-hour conversation about positioning. The only other time I have paid a subcontractor that rate is for extremely advanced link building tactics, as we built out our link building and public relations team. Was it worth it? Yes, because in a very short time with someone as knowledgeable as Michael, I was able to clarify my ideas around positioning and selecting a niche very quickly. And we all know time is money.
This book is not titled in a way that ties it to thought leadership marketing as obviously as others but it is 100% at its core about positioning yourself as an expert.
Promote Yourself
The New Rules for Career Success
By Dan Schawbel (Author), Marcus Buckingham (Foreword)
I first saw Dan speak at a search engine marketing conference and was blown away. He is an absolute authority on personal branding, and no authority building or thought leadership marketing adventure should be undertaken without reviewing his principles.
Conclusion
There is simply not enough time in the day to read all of the books on thought leadership and how to position yourself as an expert. However, if you can get just one or two takeaways from each of these experts, you will be one step ahead of your competition and closer to achieving your dreams.
3 Steps to Discover Content Gaps with MarketMuse

John McDougall: Welcome to Authority Marketing Roadmap. I’m John McDougall, CEO of McDougall Interactive. Today I’m speaking with Aki Balogh, co‑founder of MarketMuse, a content intelligence platform that identifies content gaps on your website. Welcome Aki.
Aki Balogh: Great to be back.
John: Absolutely. We just had a nice chat about topical authority and now we’re going to have a little bit of a how‑to‑use MarketMuse, your software. What’s the first step?
How to Use MarketMuse
Aki: It’s very easy, it’s a three step process. First step, once you’ve gone in the tool, first step is to crawl your domain. You put in a domain, you put in your domain or your client’s domain, and you click the “crawl” button.
We actually go, and our engine just crawls all of the pages on your site. This does take some time. If you have a small site, it might take a couple of minutes. If you have a large site, it could take a couple of hours. If you have a very large site, it could take over a day.
We email you when it’s done. We need to do that so that’s a foundational step. Basically you put in your domain, you click crawl, and then you get out of the application or you do something else.
John: Go have a sandwich. [laughs]
Aki: Have a sandwich. [laughs] Depending how long it takes you to eat the sandwich compared to your site.
John: Nice.
Aki: Basically we email you when it’s done and say, “OK, your results are ready.” Then when it’s ready the fun starts, because then you go back into the tool and then you get to step two. Step two is you put in one keyword that you want to rank for, that you want to be known for, and you click “analyze”, and the tool will give you your content gaps.
It’ll bring up fifty what we call “related keywords”. Keywords that exist in the same context as the keyword you want to rank for. And because we’ve crawled your page we also tell you the frequency of how often those related keywords come up on your page.
We color it — anything that you’ve mentioned a lot will be in green and everything you have not mentioned a lot will be in red. It’s really those red that you probably want to go after because those are your topical gaps.
Content Gaps
John: Does that show you anything to do with siloing, does it somehow break out “do you have lots of pages on that topic?” Does it give you your site map and show you the keywords?
Aki: The tool that I’m sort of walking you through now is called Site Audit and that doesn’t audit on a domain level. That just summarizes all of your keywords across your entire domain. That specific tool does not give you a breakout but we have other tools that give you a page level breakout.
Site Audit and that domain authority type analysis is really useful for your content planning because you can look at your domain overall and say, “OK, here’s a keyword that’s very important to our business and, look, we’ve got some gaps.”
John: Those are red?
Aki: Those are red, right. You can change the threshold and get into it, you can change the threshold for what’s green and what’s red but we try to estimate that threshold based on just how many pages you have on your site.
We try to make it really easy for you. Anything that comes out as a red is your best starting point. Then that gets you to step three. OK, you’ve got a couple things that are red, you probably will because most sites — even just as an aside, we did an analysis of GNC.com.
It’s obviously great e‑commerce site and they have over 250,000 pages and when you look at GNC.com, the first thing that comes up, the first category, is sports nutrition.
We did an analysis of sports nutrition and we found that they’re doing really great for a lot of those sports nutrition related keywords, except sports drinks. They’ve only mentioned sports drinks a couple hundred times, whereas most other keywords they’ve mentioned five, six, seven, eight thousand times.
John: Wow.
Prioritizing Content Gaps
Aki: There’s just a gap. The reason that this gap is there is just they’ve never had a tool that let them think about the context of sports nutrition and what exists in that context. Every site we’ve seen so far, even really great sites, has at least one or a couple gaps. Back to the third step, how do you prioritize those gaps? You’re going to have gaps, you’re going to have several.
How do you prioritize? We give you a couple of data points around that. One, we just give the volume. What’s the monthly search volume for that related keyword? If you have two keywords and one of them has a lot more volume then the other one, you can prioritize that. By the way, there’s human judgment here so that gap might not be part of your differentiation.
It just might not be important to you. You might not want to win in that specific aspect. If you don’t want to, you obviously don’t have to. You can de‑prioritize it. We also give you another data point which is called attractiveness. Attractiveness is basically a measure of how much relevant traffic that keyword can drive for you.
It’s a function of relevance and keyword traffic. Keyword traffic, for technical folks, is a function of volume, CPC, and competition from your pay‑per‑click campaign.
By sorting on attractiveness and looking at the gaps, you actually are able to say, “OK, this keyword has a certain amount of volume but also paid advertisers are willing to pay a lot of money for it so it’s probably very valuable. That’s the gap we should plug first.
John: You can prioritize those items that are in red that also have a high attractiveness score?
Aki: Yes. You want to — depending on what your strategy is — you’ll want to look at either volume or attractiveness. That’s how you then sort your list — and again, it really is human judgment.
Sometimes we’ve talked to companies and we say, “Well you know that such and such is a gap.” They say, “Oh yeah, we know that, but our competition is all over that. That’s not really a big part of what our product does”, and so on. You can refine that.
Everything that I’ve just talked about is our Site Audit tool, which would be the first tool when you join and you land in Site Audit. There’s a separate, competitive audit tool that you can also plug in your competitor URL and then compare what are you strong in versus your competitors and identify what your competitors are weak in and helps that conversation along. It’s basically the same tool with some additional competitors.
John: Yeah I was going to say, it sounds like it’s doing the same thing.
Aki: Same flow, yup.
John: It’s the same tool basically, but does it let you store those as “here’s my competitor” and now when I come back I can re‑look at it or re‑crawl it?
Aki: Yes, absolutely.
John: You can store it?
Aki: Absolutely. This is all stored so you can access it later and come back and see where you are. It’s one of those things where you might only use it — these tools — you might only use this every couple of weeks, potentially. You might use it once a month. Just to see what the next highest impact content that you should create is.
The fact that you’re using an intelligent…you’re using a data‑driven, quantitative process to get to your content gaps and prioritize the most important.
The fact that you’re using data is great because that means when you send it off to your content creation team or when you sit down and write your blog post, you’re spending that time wisely.
MarketMuse as an SEO Website Redesign Tool
John: One final thought is that we have a lot of people come to us to consider us for either building their website or SEO. We usually don’t do just a website, we always bake SEO into it. Sometimes people will come and they’ll — like a health care company recently came to us and they’re about to rebuild their website. They’re going to go build the website and maybe come back to us later for SEO.
If they don’t bring SEO into the equation when they’re rebuilding their website, the navigation might not be very scalable or it might have to be band-aided later if they later discover content gaps. As a web design, when companies are doing a website redesign, I’d recommend that they use your tool.
Aki: Absolutely. We found that the companies that get the most value out of this process are the companies that are seriously committed to becoming an authority on something.
They’re probably already doing content marketing or they’re thinking of a content marketing strategy. Then within that, they’re very committed to being known on the web for being an authority at something or a set of topics because when you’re starting out if you only have a couple of pieces of content you don’t have a whole lot. There’s a lot of green field.
John: Like sports drinks, you said. If GNC isn’t ranking well for that, you can tell them why. Like, “Hey, you really need to cover this topic better.”
Aki: Absolutely. They’re putting a lot of money and a lot of effort into being the authority on sports nutrition and they have this, in hindsight, relatively obvious gap. Of course, it’s only obvious once you know to look for it.
You’ll get the most value out of this tool if you’re seriously committed to owning a niche. That niche could be relatively — you don’t have to own “sports nutrition” if you’re a small, medium business.
You won’t have those resources, but you can find some specific niche that you can truly own. If you own 80 percent of that niche, if you’re the voice of authority on that niche, you get a lot of great business out of that and it’s entirely doable within a low to moderate budget even.
John: Absolutely. Well thanks for the thoughts today and for the second podcast, that’s great. This has been workingdemosite.com/authority podcast with Aki Balogh of MarketMuse. For more information, check out marketmuse.com and workingdemosite.com/authority and subscribe to our podcast on iTunes.
I’m John McDougall. See you next time on the Authority Marketing Roadmap.
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